Privacy Policy | R&D Tax Planner & Advisors

TaxQube UK Privacy Policy

Welcome to TaxQube Accountants. Our website address is: https://taxqube.co.uk.

At TaxQube Accountants, we are committed to protecting and respecting your privacy. This policy outlines how we handle your personal information, ensuring compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

What This Policy Covers

This policy explains:

What personal data we collect and why.
How we use and protect your personal data, including our use of artificial intelligence (AI) tools.
Your rights regarding your data.
How you can contact us with questions or concerns.

By using our website or services, you agree to the terms outlined in this privacy policy.

Personal Data We Collect

We may collect and process the following types of personal data:

Information You Provide:

Your name, email address, phone number, and other details submitted via contact forms, registration, or correspondence.
Transactional data related to purchases or subscriptions to our services.
Information provided during surveys, competitions, or promotions.

Technical Information:

IP address, browser type, and version.
Details of your visits, including traffic data, location data, and page interaction.

Cookies and Similar Technologies:

Information collected through cookies to improve website functionality and enhance user experience.

How We Use Your Data

We process your data for the following purposes:

To provide you with our services.
To personalise your experience on our website.
To respond to your enquiries and provide support.
To send marketing communications, where consent is given.
To comply with legal obligations, including fraud prevention and reporting requirements.

We do not share your data with third parties for marketing or sales purposes.

Use of Artificial Intelligence (AI) Tools

We may use artificial intelligence (AI) tools to help deliver our services, such as drafting correspondence, summarising documents and research. These tools are used under staff supervision, all output is reviewed by a qualified team member before it is relied upon, and we do not make decisions about you based solely on automated processing.

We only use reputable AI providers that process data on our instructions, in line with UK GDPR and our confidentiality obligations. We do not allow them to use your data to train their models, and appropriate safeguards apply to any processing outside the UK.

Cookies and Tracking Technologies

We use cookies to:

Remember your preferences and improve functionality.
Analyse website traffic to enhance user experience.

You can control or disable cookies through your browser settings. For detailed information, please refer to our Cookie Policy.

Data Retention

We retain personal data only for as long as necessary to:

Fulfil the purposes for which it was collected.
Comply with legal obligations and resolve disputes.

Comments and metadata may be retained indefinitely to manage follow-up interactions efficiently.

Security of Your Data

We take appropriate technical and organisational measures to safeguard your data, including:

Secure storage on encrypted servers.
Restricting access to authorised personnel only.
Conducting regular audits of our data protection practices.

Sharing Your Data

We do not sell or rent your data. Your information may be shared with trusted third parties, such as:

Service providers assisting in operations (e.g., IT, payment processing, or providers of the AI tools described in this policy).
Legal authorities, if required by law.

All third parties are obligated to process your data in compliance with this policy.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Access: Request a copy of your personal data.
Correction: Update inaccurate or incomplete data.
Erasure: Request deletion of your data, subject to legal requirements.
Restriction: Limit how we process your data.
Objection: Object to specific types of data processing.

To exercise any of these rights, contact us at info@taxqube.co.uk.

External Links and Third Parties

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before submitting any data.